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Mrs_T
Beginner

on ‎19-11-2014 16h53

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Message 1 of 2

No wireless connection

Hi, we have a honehub 5. My son has a PC connected via the mains with a booster and I use an Ipad. His PC has not had an internet connection since yesterday evening and I am not able e to connect at the moment though I did this morning. This PC has a wired connection so is fine. We have switched everything off and on again and reset the router but no success. Suggestions please? The infinity is a bit slow this evening but the line test said it was fine.

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1 REPLY 1
gg30340
Distinguished Sage
Distinguished Sage

on ‎19-11-2014 17h13

113 Views
Message 2 of 2

Re: No wireless connection

If you just reset the Homehub by pressing the reset button on the rear try a factory reset of the Homehub by pressing a pin into the recess button on the rear for about 20 seconds. This can often sort wireless problems.

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