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Newbie
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Message 1 of 5

Non-BT e-mail on iPhone

Hello

 

I use a MrSite e-mail account for work which receives e-mails without any problem on my iPhone.  However, I cannot send e-mails from my iPhone and have tried everything I can think of - please can someone assist me with this?

 

I have the BT smtp as mail.btinternet.com and have used my household BT Internet e-mail address and password but am getting no where:

 

Current settings are:

Host Name: mail.btinternet.com

User Name: BT internet address (not address from Mr Site)

Password: BT password for above

Use SSL: ON

Authentication: Password

Server Port: 587 (I may have changed this but the default did not work anyway)

 

Many thanks in hope!!!

 

Scott

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Distinguished Sage
Distinguished Sage
793 Views
Message 2 of 5

Re: Non-BT e-mail on iPhone

should it not be the Mt site email servers not BT  http://www.mrsite.co.uk/tipsandhelp/article/Set-up-Outlook-or-other-mail-software-to-check-your-emai...



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Recognised Expert
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Message 3 of 5

Re: Non-BT e-mail on iPhone

Change the port to 465.

 

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Newbie
769 Views
Message 4 of 5

Re: Non-BT e-mail on iPhone

Thanks for replying.

Imjolly - mrsite provide the details for receiving mail and this works. I need the BT side of things to work to send as the phone is connected to my home Internet.

IanC - just changed that and it doesn't help.

Is BT preventing certain servers from sending mail?

Thanks

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Recognised Expert
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Message 5 of 5

Re: Non-BT e-mail on iPhone

sjblakeway wrote:

IanC - just changed that and it doesn't help.

 

Strange - works for me.  What happens if you turn SSL off and use port 25 ?

Is BT preventing certain servers from sending mail?

I think we'd all know about it if BT were preventing thier own servers from sending mail...

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