Not getting the speed sold

[qreign]

Can anybody help me

I have been told i can get faster inifity than what im actually getting. I have the full Infinity package but only get speeds of 30/9meg only. Tested over a the last month it has never reached over 34meg 

kind regards

[MedicUK]

Try asking them nice Indian people.

Or bange your head against the wall.

[plainview]

Are you on the 80/20, 40/10 or 40/2 package?

Also what were the estimated speeds you were told you might get and what did the engineer say the sync speed was when he installed it?

[sjtp]

Are you testing wired or wireless?