Not received free gift

[Miggy1806]

Spoiler

Hi, 

I switched to BT Superfast Broadband which was installed on the 8th September and was informed i would received a free gift (samsung tablet) but i have not received this. Is there anyone i can contact about this?

[Keith_Beddoe]

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@Miggy1806 wrote:
Hi, 

I switched to BT Superfast Broadband which was installed on the 8th September and was informed i would received a free gift (samsung tablet) but i have not received this. Is there anyone i can contact about this?

Spoiler

I have asked a moderator to provide assistance, they will post an invite on this thread.

They are the only BT employees on this forum, and are based in the UK.

[RobbieMac]

Hi @Miggy1806 

Welcome to the Community and thanks for your post!  I have moved your thread to the "Bills & Packages" board where it is more appropriate.

Sorry that you haven't received the code to claim for your free gift.  You can get in touch with us and we will check what's causing the hold up with the code being sent out.

I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie