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Newbie
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Message 1 of 3

hello,
I will move soon,and I would like information how give the notice,how long is the period because my contract will finish beginning of July and I would like to finish my contract in end of June,so how can i do it?

 

thank you

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Aspiring Expert
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Message 2 of 3

Re: Notice

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If you are moving to virgin you need to call bt 0800 783 1401 and give 30 days notice. If moving to another provider then you just contact the new provider 14 days before your contract at BT ends and the new provider will handle the transfer.
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Distinguished Guru
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Message 3 of 3

Re: Notice

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Assuming you want to take your services with you, BT want 14 days' notice of a home move.

 

If you want to cancel the service, it's 30 days' notice.

 

http://www.productsandservices.bt.com/products/static/terms/pre3rdjuly2016.html paragrapgs 27 or 24.