Hi – I would like to post my full Speedtest results for some feedback on slow BB speed, but I am unsure how to get to all the technical info.
I have run the basic test which has shown slow speeds, but merely copy/paste of the results screen does not show much. Do I have to progress to the Configuration test / change login section before I can get to the detailed tech info (I’m a bit of a novice so I have not tried this last bit yet).
Hi John - when I copy and paste the results page, I get :
1. Best Effort Test: -provides background information.
Download speed achieved during the test was - 2989 Kbps
2. Upstream Test: -provides background information.
>Upload speed achieved during the test was - 283 Kbps
I expected to see stats on noise and other technical info - there is obviously some BB speed issue as evidenced by the actual / predicted speeds above.
Is this enough or do I need to provide more info (if so, from where !)
Thanks for your help
your download speed is below the acceptable level - I would contact the mods for assistance http://bt.custhelp.com/app/contact_email/c/4951