Now tv not staying logged in

[Seanyetti]

Since the update on the 8th June, every time I sign into now tv via the youview box i5 works fine but when I leave it signs me out.  This has never happened before the update it just kept me signed in.  It can be a very laborious task putting in an email and password every time using a remote control.  Why is this now happening and how can I stop it from happening.  

Ps 

My now tv is through a bt package.

thanks 

Sean

[Les-Gibson]

I suspect the software in your box has screwed up, try turning the box off at the mains for a minute or so and then turn it back on

[Seanyetti]

Thanks for the reply.

unfortunately this didn’t work.