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Psdww
Newbie
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Message 1 of 2

Number by have given me doesn't match numbers phone tells me

Hi. I've just moved into a house (Victorian terrace) - I used the home move service which has told me that my phone line and broadband has now been activated. Problem is that the number they've given me (and confirmed with a call to customer services from my mobile) doesn't match the number when I dial 17070 from my landline?!

My landline phone doesn't work (neither does broadband) - if i try to dial my mobile it tells me the number has not been recognised.

Any ideas?
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1 REPLY 1
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Number by have given me doesn't match numbers phone tells me

You will need to phone BT 0800 800 151 and tell them about the problem.

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