Number porting from Virgin

[slackgarry]

Afternoon everyone thanks for letting me join.

Reading through all the number porting posts, I have learned a lot. Just leaves me with one small question.

So I am with Virgin and my account got disconnected for my own silly reason, But got connected the very next day, The Land line came back with a different number. The number is owned by BT. Now Virgin say they cant get it back as it was released.

If BT owns this number, Will i be able to get this number back if i become a new customer with BT again. As we where 13 years ago at this address we are at now. ?

Thanks

[imjolly]

if you received the phone number from BT at your current address then yes by becoming a BT customer you could request the old number - but you would need to get package setup with a new number before requesting the number you previously had.  mods can help after account up and running and although not guaranteed customers do mostly get number

[slackgarry]

Thank you for the quick answer.

Is there a time limit on how long a number is disconnected before it is given to someone else ?

Is there anything  else would stop  me getting the number back please ?

regards

[imjolly · Accepted solution]

if you read other posts about number porting problems and customers joining BT to get number back from memory I think they all succeeded mostly with mod assistance

[slackgarry]

Thanks for your help with this ill give BT a call and see what can be done.

Very Kind Regards