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sdjambo
Newbie
481 Views
Message 1 of 2

On the brink of leaving bt.

Well here goes my rant.  I have a direct debit set up for a certain date and a few moths ago they tried to take it 4 days earlier  and did not have enough in my bank and at that time but did have money in the day before it ment to come out.  I did not know untill they cut off my line and to this day there excuse its the computer that does this automatically.  I had to foot the charge and  now i have decided to leave very soon.

 

bye BT

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1 REPLY 1
Distinguished Sage
402 Views
Message 2 of 2

Re: On the brink of leaving bt.

normally a direct debit states on or around the date this allows for weekends and bank holidays when the debit could not be processed on the due date that applies to all direct debits not just BT
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