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AndrewKing
Contributor
1,902 Views
Message 1 of 179

Once again gaming port issues with World of Warfraft

Once again myself and other wow users on bt connections are getting ridiculously high ms in game and only BT users. I'm on ventrilo right now and only the bt users are having issues.

 

This tracert says high ping on telia connections, but is this at the point they interface with the bt network?

 

C:\Users\Andrew>tracert eu.logon.battle.net

Tracing route to eu.logon.battle.net [213.248.127.130]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 7 ms 7 ms 7 ms 217.32.144.164
3 8 ms 7 ms 7 ms 217.32.144.206
4 10 ms 9 ms 9 ms 213.120.181.50
5 9 ms 9 ms 9 ms 217.41.169.223
6 68 ms 63 ms 56 ms 217.41.169.109
7 9 ms 9 ms 9 ms acc2-10GigE-1-3-0.sf.21cn-ipp.bt.net [109.159.251.214]
8 24 ms 23 ms 23 ms core2-te0-0-0-7.ealing.ukcore.bt.net [109.159.251.35]
9 19 ms 19 ms 19 ms core2-pos1-0-0.telehouse.ukcore.bt.net [62.6.201.86]
10 19 ms 19 ms 19 ms t2as2-tge1-4.uk-lon1.eu.bt.net [166.49.214.129]

11 21 ms 19 ms 19 ms 166-49-211-34.eu.bt.net [166.49.211.34]
12 25 ms 20 ms 19 ms ldn-bb2-link.telia.net [80.91.249.181]
13 768 ms 764 ms 782 ms prs-bb2-link.telia.net [80.91.247.240]
14 59 ms 58 ms 58 ms ffm-bb2-link.telia.net [80.91.246.180]
15 69 ms 791 ms 846 ms ffm-b10-link.telia.net [213.155.134.137]
16 * * * Request timed out.
etc..

 

 

178 REPLIES 178
Bradlewis
Contributor
1,870 Views
Message 2 of 179

Re: Once again gaming port issues with World of Warfraft

+1

 

Exactly the same issue from a couple of weeks ago, 

 

This is the tracert to the wow server i am playing on 

 

C:\Users\Brad>tracert 80.239.233.115

Tracing route to 80-239-233-115.customer.teliacarrier.com [80.239.233.115]
over a maximum of 30 hops:

1 40 ms 99 ms 99 ms BThomehub.home [192.168.1.254]
2 17 ms 17 ms 17 ms esr4.ilford5.broadband.bt.net [217.47.23.143]
3 17 ms 17 ms 17 ms 217.47.23.30
4 18 ms 18 ms 17 ms 213.1.69.70
5 18 ms 17 ms 18 ms 217.41.168.102
6 18 ms 18 ms 19 ms 217.41.168.35
7 19 ms 18 ms 18 ms 217.41.168.107
8 18 ms 18 ms 18 ms acc1-10GigE-0-1-0-5.l-far.21cn-ipp.bt.net [109.1
59.249.82]
9 19 ms 23 ms 23 ms core2-te-0-0-0-2.ilford.ukcore.bt.net [109.159.2
49.31]
10 19 ms 18 ms 19 ms core2-pos9-1.telehouse.ukcore.bt.net [194.74.65.
118]
11 154 ms 144 ms 19 ms t2as2-tge1-4.uk-lon1.eu.bt.net [166.49.214.129]

12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

 

 

A tracert to bbc.co.uk is normal. 

 

Also getting high ping in star wars. 

AndrewKing
Contributor
1,865 Views
Message 3 of 179

Re: Once again gaming port issues with World of Warfraft

http://eu.battle.net/wow/en/forum/topic/3429934011

 

This post on the WoW EU Tech forum with other BT users reporting the problem.

Iksf
Beginner
1,833 Views
Message 4 of 179

Re: Once again gaming port issues with World of Warfraft

Same as the other people, sc2 and WoW are unplayable. Getting huge spiky lag with most international sites in the last few hours, for example my ping to google.com has been 800+ at some points.

bordran46
Newbie
1,739 Views
Message 5 of 179

Re: Once again gaming port issues with World of Warfraft

Yep first noticed it tonight - WoW is unplayable. 40 Mb (in theory) line with Infinity paying BT top whack. BT please get sorted otherwise the contract will be terminated - I only got Infinity so as to be able to play WoW without lag - this is a joke. GET IT SORTED AND GET SOMEONE SENSIBLE/COMPREHENSIBLE ON THE END OF A PHONE.

Sinestah
Aspiring Contributor
1,731 Views
Message 6 of 179

Re: Once again gaming port issues with World of Warfraft

Yep here we go again, getting sick of bt now this seems to be a common thing for bt users, get yer finger out bt and sort this once and for all Smiley Mad

Bradlewis
Contributor
1,727 Views
Message 7 of 179

Re: Once again gaming port issues with World of Warfraft

I will post what i did on the wow forums. 

 

Router - BT HomeHub 2 Software version 8.1.H.U (Type A)
Network device - Realtek PCIe GBE family controller. driver version 7.46.610.2011
Type of connection used - Ethernet
Operating System - Windows 7 Ultimate 
Security Software installed - Windows firewall is disabled, Avast antivirus version 7.0.1407

Tracert;
Tracing route to 195.12.240.179 over a maximum of 30 hops

1 83 ms 99 ms 99 ms BThomehub.home [192.168.1.254] 
2 17 ms 17 ms 18 ms esr4.ilford5.broadband.bt.net [217.47.23.143] 
3 17 ms 16 ms 17 ms 217.47.23.30 
4 19 ms 20 ms 19 ms 213.1.69.70 
5 18 ms 17 ms 19 ms 217.41.168.102 
6 65 ms 53 ms 46 ms 217.41.168.35 
7 18 ms 19 ms 18 ms 217.41.168.107 
8 19 ms 18 ms 19 ms 109.159.249.106 
9 24 ms 22 ms 24 ms core2-te0-11-5-0.ilford.ukcore.bt.net [109.159.249.11] 
10 21 ms 21 ms 22 ms core2-pos9-0.telehouse.ukcore.bt.net [62.6.201.122] 
11 19 ms 19 ms 19 ms t2as2-tge4-3.uk-lon1.eu.bt.net [166.49.214.145] 
12 20 ms 20 ms 21 ms 166-49-211-34.eu.bt.net [166.49.211.34] 
13 21 ms 20 ms 20 ms ldn-bb2-link.telia.net [80.91.247.93] 
14 109 ms 156 ms 61 ms prs-bb2-link.telia.net [80.91.247.240] 
15 61 ms 61 ms 60 ms ffm-bb2-link.telia.net [80.91.246.184] 
16 87 ms 58 ms 62 ms ffm-b10-link.telia.net [80.91.247.189] 
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.


Pathping;
Tracing route to 195.12.240.179 over a maximum of 30 hops

0 Brad-PC.home [86.137.248.81] 
1 BThomehub.home [192.168.1.254] 
2 esr4.ilford5.broadband.bt.net [217.47.23.143] 
3 217.47.23.30 
4 213.1.69.70 
5 217.41.168.102 
6 217.41.168.35 
7 217.41.168.107 
8 109.159.249.106 
9 core2-te0-11-5-0.ilford.ukcore.bt.net [109.159.249.11] 
10 core2-pos9-0.telehouse.ukcore.bt.net [62.6.201.122] 
11 t2as2-tge4-3.uk-lon1.eu.bt.net [166.49.214.145] 
12 166-49-211-34.eu.bt.net [166.49.211.34] 
13 ldn-bb2-link.telia.net [80.91.247.93] 
14 prs-bb2-link.telia.net [80.91.247.240] 
15 ffm-bb2-link.telia.net [80.91.246.184] 
16 ffm-b10-link.telia.net [80.91.251.250] 
17 * * * 
Computing statistics for 400 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Brad-PC.home [86.137.248.81] 0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% BThomehub.home [192.168.1.254] 0/ 100 = 0% |
2 29ms 0/ 100 = 0% 0/ 100 = 0% esr4.ilford5.broadband.bt.net [217.47.23.143] 0/ 100 = 0% |
3 29ms 0/ 100 = 0% 0/ 100 = 0% 217.47.23.30 0/ 100 = 0% |
4 30ms 2/ 100 = 2% 2/ 100 = 2% 213.1.69.70 0/ 100 = 0% |
5 27ms 0/ 100 = 0% 0/ 100 = 0% 217.41.168.102 0/ 100 = 0% |
6 --- 100/ 100 =100% 100/ 100 =100% 217.41.168.35 0/ 100 = 0% |
7 26ms 0/ 100 = 0% 0/ 100 = 0% 217.41.168.107 0/ 100 = 0% |
8 27ms 0/ 100 = 0% 0/ 100 = 0% 109.159.249.106 0/ 100 = 0% |
9 31ms 1/ 100 = 1% 1/ 100 = 1% core2-te0-11-5-0.ilford.ukcore.bt.net [109.159.249.11] 
0/ 100 = 0% |
10 30ms 0/ 100 = 0% 0/ 100 = 0% core2-pos9-0.telehouse.ukcore.bt.net [62.6.201.122] 0/ 100 = 0% |
11 36ms 0/ 100 = 0% 0/ 100 = 0% t2as2-tge4-3.uk-lon1.eu.bt.net [166.49.214.145] 0/ 100 = 0% |
12 32ms 0/ 100 = 0% 0/ 100 = 0% 166-49-211-34.eu.bt.net [166.49.211.34] 0/ 100 = 0% |
13 32ms 0/ 100 = 0% 0/ 100 = 0% ldn-bb2-link.telia.net [80.91.247.93] 1/ 100 = 1% |
14 73ms 1/ 100 = 1% 0/ 100 = 0% prs-bb2-link.telia.net [80.91.247.240] 3/ 100 = 3% |
15 72ms 4/ 100 = 4% 0/ 100 = 0% ffm-bb2-link.telia.net [80.91.246.184] 0/ 100 = 0% |
16 72ms 4/ 100 = 4% 0/ 100 = 0% ffm-b10-link.telia.net [80.91.251.250] 

Trace complete.


I also now have about 70 - 80 home ping (down from 800) and an 700 - 800 world ping

EDIT!!!! im back top 800 home ping and 800 world ping

 

 

 

I can watch streams in 1080p+ without an issue. Pingtest results are fine http://www.pingtest.net/result/57965292.png (I was watching itv1 live while doing that so ping is slightly higher than normal but 40 is not high anyway)

 

tracert bbc.oc.uk is fine aswell, no point posting results as everything is standard.

AndrewKing
Contributor
1,691 Views
Message 8 of 179

Re: Once again gaming port issues with World of Warfraft

Getting really bored of this happening. Strongly considering going else where.

misstah
Aspiring Contributor
1,670 Views
Message 9 of 179

Re: Once again gaming port issues with World of Warfraft

I will be sooo glad when my contract is up, im totally fed up with this.

 

1 api (192.168.1.254) 105.289 ms 1.384 ms 1.194 ms
2 esr12.faraday3.broadband.bt.net (217.47.166.143) 24.541 ms 23.832 ms 23.388 ms
3 217.47.166.30 (217.47.166.30) 23.814 ms 24.255 ms 24.429 ms
4 213.1.69.6 (213.1.69.6) 25.267 ms 24.281 ms 25.473 ms
5 217.41.168.102 (217.41.168.102) 24.328 ms 24.210 ms 24.774 ms
6 217.41.168.37 (217.41.168.37) 24.601 ms 24.835 ms 24.881 ms
7 217.41.168.107 (217.41.168.107) 24.162 ms 24.989 ms 24.512 ms
8 acc1-10gige-0-0-0-4.l-far.21cn-ipp.bt.net (109.159.249.66) 25.447 ms
109.159.249.108 (109.159.249.108) 27.945 ms
acc1-10gige-0-1-0-6.l-far.21cn-ipp.bt.net (109.159.249.94) 23.825 ms
9 core2-te0-11-5-0.ilford.ukcore.bt.net (109.159.249.11) 27.810 ms
core2-te0-6-1-0.ilford.ukcore.bt.net (109.159.249.7) 27.185 ms
core2-te0-4-0-6.ilford.ukcore.bt.net (109.159.249.3) 30.353 ms
10 core2-pos9-1.telehouse.ukcore.bt.net (194.74.65.118) 25.670 ms 26.132 ms 24.556 ms
11 t2as2-tge1-4.uk-lon1.eu.bt.net (166.49.214.129) 25.493 ms 26.052 ms 25.512 ms
12 166-49-211-34.eu.bt.net (166.49.211.34) 25.811 ms 25.797 ms 55.750 ms
13 ldn-bb1-link.telia.net (80.91.248.217) 25.962 ms 25.255 ms 25.699 ms
14 prs-bb1-link.telia.net (213.155.134.36) 747.253 ms 744.226 ms 750.780 ms
15 prs-b8-link.telia.net (213.155.131.5) 65.949 ms
prs-b8-link.telia.net (213.155.131.19) 68.956 ms
prs-b8-link.telia.net (213.155.131.3) 68.133 ms
16 * * *
17 * * *
18 *

Pantry
Aspiring Contributor
1,611 Views
Message 10 of 179

Re: Once again gaming port issues with World of Warfraft

This **bleep** again.  Seriously?  Sort it out BT.  Usually 63ms home 69ms world, rocketed upwards to 900ms home 3000ms world.

This happened a few weeks ago too.   I too will be glad when my contract is up so I can move to an ISP that isn't utterly rubbish.

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