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Reverend2100
Contributor
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Message 11 of 13

Re: Ongoing fault, I don't know what's going on.

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@PaddyBHi Paddy

 

Sorry I missed your call!  Yes, on Friday an engineer came out, found the fault in the woods and changed some old box out for a new one 🙂

 

He was here in the woods most of the day but it's now fixed - clear line, and Broadband up to speeds it was a year ago.  Many thanks for whatever wheels you greased to get it fixed quickly!

 

Cheers 🙂

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JohnC2
Moderator
Moderator
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Message 12 of 13

Re: Ongoing fault, I don't know what's going on.

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Hi @Reverend2100 Thanks for the update and @PaddyB will be happy to hear that this is fixed for you. He will be in the office later today.

 

Cheers

John

 

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PaddyB
Moderator
Moderator
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Message 13 of 13

Re: Ongoing fault, I don't know what's going on.

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Hi @Reverend2100,

 

Thank you for posting back. I'm happy to hear that your service is back up to speed Smiley Happy

 

Please accept my apology for the delay as I know this fault took longer than expected to repair.

 

Thanks

 

PaddyB

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