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Sage
309 Views
Message 11 of 13

Re: Only House in Street/Area not to get Infinity? I am BT Customer!

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Link in my sig.

Distinguished Sage
303 Views
Message 12 of 13

Re: Only House in Street/Area not to get Infinity? I am BT Customer!

Go to solution
this is a link to the mods
http://bt.custhelp.com/app/contact_email/c/4951
they normally reply by email or phone directly to you within 3 working days

They are a UK based BT specialist team who have a good record at getting problems solved
Aspiring Contributor
242 Views
Message 13 of 13

Re: Only House in Street/Area not to get Infinity? I am BT Customer!

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I would Just like to thank everyone for their help and support on the site. I have contacted the Mod's via the link supplied above, and Dean, one of the moderators has confirmed it was an error and the openreach checker has now been updated, and my Infinity package has been ordered.

 

Dean, thank you very very much, I am so grateful, and a big thanks to everyone else who has helped!

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