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MarkG33
Aspiring Expert
9,403 Views
Message 27 of 161

OpenRG Strikes Back.

My thread title is in fact a star wars reference. Anyway OpenRG has come back it happened 3 times in a row whilst late night live streaming. It seems to be occurring more frequently (At this rate anyway.) And I just wondered if anyone is suffering again with this. And I got that termination request (user request) afterwards. Lol of course I requested that. 

 

I'm using a HH4 and OR modem set up. Hopefully it gets sorted as it seems to be out of my control on my end - Rather a BT one. 

Thanks for reading!

*This is my signature...it's a bit boring*
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160 REPLIES 160
Blue_Flame
Aspiring Contributor
9,482 Views
Message 1 of 161

OpenRG Forcing a Reboot?

Hiya

 

My HH4 rebooted last night and a look at the log has these entries

 

OpenRG.JPG

 

Can I ask if any of you guys know what OpenRG is and why it is telling the hub to reboot?

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Malacath
Expert
9,448 Views
Message 2 of 161

Re: OpenRG Forcing a Reboot?

The same thing just happened to me.

 

I would also like to know who or what this openRG is and why is it telling my homehub 5 to reboot?

 

 

it cant be to do with a firmware update as that was already updated in the beginning of january. 

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Malacath
Expert
9,438 Views
Message 3 of 161

Re: OpenRG Forcing a Reboot?

Just happed again.

 

It's getting annoying now. Why the hell is someone from BT telling my homehub5 to reboot?

 

This is whats in the even log after it reboots

 

19:14:07, 27 Jan.( 15.650000) Booting firmware 4.7.5.1.83.8.173.1.6 (Type A)
19:13:22, 27 Jan.( 3625.310000) PPP LCP Send Termination Request [User request]
19:13:21, 27 Jan.( 3623.710000) The system is going DOWN for reboot.
19:13:21, 27 Jan.( 3623.710000) OpenRG is going for reboot by IPC command
19:13:16, 27 Jan.

( 3618.710000) OpenRG will go down for reboot in 5 seconds

 

 

I aslo found this in the log from before the first reboot

 

(345637.090000) CWMP: Download file, FileType=4, FileName=5a-1.7-testpackage-package.tar.gz.aes.rsa.signed, Username=, CommandKey=1337541497

 

 

Now does this mean they have tried sneding me firmware but it keeps rebooting because the update is failing?

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Blue_Flame
Aspiring Contributor
9,430 Views
Message 4 of 161

Re: OpenRG Forcing a Reboot?

Baffles me. It has happened one more time to me on the 18th of January.

 

I asked the same question on another forum cos it is silent here and got this suggestion from one of the guys.

 

"It could perhaps be due to a SW update on the MSAN at the exchange which required all connected modems to reboot, so they would have used openRG to send the reboot request."

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Malacath
Expert
9,412 Views
Message 5 of 161

Re: OpenRG Forcing a Reboot?

It happened again last night. Now its really annoying me.

 3 times in one night takes the pee.

 

surely if they were doing something in the exchange they would do it in the middle of the night and not in the evening which is the time most people use the net.

 

i'm actually scared that if it keeps happening the dlm will kick in and slow down my line.

 

Trouble is who do you report this problem to?

 

If you were to phone india they would be clueless because it is not in their script.

 

If it happen again i'm going to have no choice but to ditch the home hub and get another brand the BT cant remotely reboot.

 

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RobbieMac
Moderator
Moderator
9,394 Views
Message 6 of 161

Re: OpenRG Forcing a Reboot?

Hi everyone,

 

Sorry for the problems you're all having.  It's definitely a strange issue!

 

I'm going to see what I can find out and I'll post back in a bit.

 

All the best,

 

Robbie

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Dode
Expert
9,385 Views
Message 7 of 161

Re: OpenRG Forcing a Reboot?

I had the same issue last night which prompted me to do a search on OpenRG.

"Broadband operators worldwide have selected and deployed OpenRG-based home gateways to drive revenue generating business models and services.

There’s a whole user manual on it if you can understand it. It’s too much for me so I’ll leave it to the RobbieMac.

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Malacath
Expert
9,362 Views
Message 8 of 161

Re: OpenRG Forcing a Reboot?


@RobbieMac wrote:

Hi everyone,

 

Sorry for the problems you're all having.  It's definitely a strange issue!

 

I'm going to see what I can find out and I'll post back in a bit.

 

All the best,

 

Robbie


Did you find anything out?

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marklee55
Aspiring Contributor
9,331 Views
Message 9 of 161

BT HomeHub5 - OpenRG is going for reboot by IPC command and didnt come back up automatically..

I upgraded to HomeHub5 on Jan 28 2014 as part of my BT Infinity 2 contract renewal,( I was previously on home hub 3 which had been working fine for months. )

 

This morning (31 Jan 2014) when I got up my broadband was not working and the hub was stuck with a solid green light and not accepting any connections (including admin). I recycled the hub power and it came up ok. When I check the log I found this. The firmware was *not* updated last night.

 

07:03:12, 31 Jan.( 32.490000) The system is UP!
01:01:02, 31 Jan.(86924.940000) The system is going DOWN for reboot.
01:01:02, 31 Jan.(86924.940000) OpenRG is going for reboot by IPC command
01:00:57, 31 Jan.(86919.940000) OpenRG will go down for reboot in 5 seconds
00:52:51, 30 Jan.( 32.930000) The system is UP!
  
  

 

If you are wanting to know the firmware was last updated the night before (29th Jan into the morning of the 30Jan)

07:02:55, 31 Jan. ( 15.340000) Booting firmware 4.7.5.1.83.8.173.1.6 (Type A)

00:52:34, 30 Jan. ( 15.930000) Booting firmware 4.7.5.1.83.8.173.1.6 (Type A)

12:00:10, 28 Jan. ( 11.840000) Booting firmware 4.7.5.1.83.8.173.1.4 (Type A)

 

So my questions/concerns are:

 

1. What is an IPC command that can reboot my hub at 1 am, it seems to conincide with the approximate timing of the previous nights firmware update ?

 

2. Why didnt it start up automatically ?

 

 

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