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MarkG33
Aspiring Expert
1,507 Views
Message 121 of 161

Re: OpenRG Strikes Back.

Nope I have a HH4 and OR ECI Modem. I got my now new speeds by the BT availability checker, the engineer testing the socket and I just looked on the BT site on the Infinity availability checker. All stating the same. I wish I knew before I got Infinity 2 that I would only get max Infinity 1 speeds. I think slowly over time my line has just got worse because of not being able to cope and just started packing up essentially. But hey at least I know whats up now. And I'm happy I have no errors on my line so that's a plus. Smiley Happy

*This is my signature...it's a bit boring*
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legitimise_sailing
Distinguished Expert
1,504 Views
Message 122 of 161

Re: OpenRG Strikes Back.

Those estimated speeds seem to move around to reflect actual connection speeds. I find them quite unreliable.
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MarkG33
Aspiring Expert
1,499 Views
Message 123 of 161

Re: OpenRG Strikes Back.

Yeah I see what you mean but I'm happy I can max out Infinity 1 lol I guess my original quoted speeds were a little optimistic. Would you have any idea of a quick easy/way to downgrade to Infinity 1 unlimited?

*This is my signature...it's a bit boring*
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Oliver341
Expert
1,447 Views
Message 124 of 161

Re: OpenRG Strikes Back.

From what I have noticed, OpenRG reboots the router once every two weeks. At that frequency it is only a minor annoyance.

 

And when I say every two weeks I mean every two weeks within a few minutes. Like there's a timer going off in the router triggering a reboot, or an external timed command.

Oliver.
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wilthewiz
Contributor
1,130 Views
Message 125 of 161

Re: OpenRG Strikes Back.

Spoiler
Is the suggestion here then that a PPP drop, which is an authentication protocol, is pushing the firmware to soft reboot? This would indicate that the firmware has been written in an extremely poor way if re-authentication cannot occur without a soft reboot. The OP was regarding reboots triggered by an internal process. The PPP LCP Termination request that appears in the WAN log is timed (for me, 7 seconds) AFTER the message that states "OpenRG will go down for reboot in 5 seconds". So on a timeline basis the very first item to appear in ANY log that would indicate any issue is the above message from OpenRG.
Spoiler
Your explanation as posted therefore does not make logical sense from a diagnostic perspective. The Hub team have misled you. Please refer back to the hub team and explain their error.
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LaughingJohn
Contributor
956 Views
Message 126 of 161

Re: OpenRG Strikes Back.

Hmmm, I'm not convinced this is caused by a dropped connection either. I have had quite a few of these, usually during the night or early morning. I work from home and can't remember ever seeing this happen during the day.

 

Also the line "OpenRG will go down for reboot in 5 seconds" suggests this is a controlled reboot, although that's not to say it couldn't be a software glitch. As the previous poster(s) said I doubt that a disconnection would need to cause a reboot.

 

It seems more liike it's being instructed to reboot, which I presume would happen if the firmware had been upgraded, although looking at my list of disconnections only one can maybe be explained by this.  I wonder if there's some exchange software upgrades that miight explain the need for a reboot?

 

Being a late-night PS3 addict it can be very annoying when you're in the middle of a long game....

 

Here's my recent list of occurences. The latest being last night which is why I found this forum post...

 

21:26:20, 02 Nov.( 34.250000) The system is UP!
21:25:13, 02 Nov.(1213081.390000) The system is going DOWN for reboot.
21:25:13, 02 Nov.(1213081.390000) OpenRG is going for reboot by IPC command
21:25:08, 02 Nov.(1213076.390000) OpenRG will go down for reboot in 5 seconds
21:27:30, 19 Oct.( 33.420000) The system is UP!
21:26:21, 19 Oct.(220862.840000) The system is going DOWN for reboot.
08:05:50, 17 Oct.( 33.870000) The system is UP!
08:04:44, 17 Oct.(1210544.010000) The system is going DOWN for reboot.
08:04:44, 17 Oct.(1210544.010000) OpenRG is going for reboot by IPC command
08:04:39, 17 Oct.(1210539.010000) OpenRG will go down for reboot in 5 seconds
07:49:17, 03 Oct.( 32.700000) The system is UP!
07:48:11, 03 Oct.(10822.550000) The system is going DOWN for reboot.
07:48:11, 03 Oct.(10822.550000) OpenRG is going for reboot by IPC command
07:48:06, 03 Oct.(10817.550000) OpenRG will go down for reboot in 5 seconds
04:48:22, 03 Oct.( 33.620000) The system is UP!
04:47:15, 03 Oct.( 3627.800000) The system is going DOWN for reboot.
04:47:15, 03 Oct.( 3627.800000) OpenRG is going for reboot by IPC command
04:47:10, 03 Oct.( 3622.800000) OpenRG will go down for reboot in 5 seconds
03:47:21, 03 Oct.( 33.330000) The system is UP!
03:46:14, 03 Oct.( 3492.720000) The system is going DOWN for reboot.
03:46:14, 03 Oct.( 3492.720000) OpenRG is going for reboot by IPC command
03:46:09, 03 Oct.( 3487.720000) OpenRG will go down for reboot in 5 seconds
02:48:37, 03 Oct.( 34.120000) The system is UP!
02:47:30, 03 Oct.(106680.650000) The system is going DOWN for reboot.
21:09:58, 01 Oct.( 30.290000) The system is UP!

 

 

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ray_dorset
Distinguished Guru
953 Views
Message 127 of 161

Re: OpenRG Strikes Back.

You had one yesterday and one a couple of weeks ago. I don't think that's anything to be concerned about TBH.

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Oliver341
Expert
946 Views
Message 128 of 161

Re: OpenRG Strikes Back.

Your OpenRG reboots seem to be mostly consistent with a reboot every two weeks. It appears to be the norm for the Home Hub to do this every two weeks.

Oliver.
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LaughingJohn
Contributor
857 Views
Message 129 of 161

Re: OpenRG Strikes Back.

Thanks. That was kind of my point, badly worded perhaps, that it doesn't look like a problem more of a scheduled thing. Still annoying when you're an hour into a game of Battlefield mind Smiley LOL

 

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Oliver341
Expert
850 Views
Message 130 of 161

Re: OpenRG Strikes Back.

I agree. Also this isn't purely an Infinity issue, it happens on ADSL too.

 

The only thing staff has said is that it's caused by a line drops, yet the HH logs clearly show

 

  1. that the OpenRG reboot command happens before the line drop, and
  2. that it usually happens exactly every two weeks, so it's almost certainly scheduled

It remains an unsolved issue.

Oliver.
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