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Message 1 of 3

Openreach Property Address Incorrect

I'm purchasing a property that has recently been split out by Land Registry.  Although I can see Post Office now have the correct address recorded, Openreach don't seem to.  How can we get this rectified as would like to ensure a swift broadband move with my house move

Thanks

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Message 2 of 3

Re: Openreach Property Address Incorrect

You would need to have a working service, then ask your provider to raise an ORDI, if you have a service and are asking that ISP to move your line/bb, they can raise the ORDI.

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Message 3 of 3

Re: Openreach Property Address Incorrect

Thanks - I have a working service and will be asking ISP (BT) to move the line once I have firm move dates.  However; I can see that the new address is incorrect with Openreach.  So I'd hoped to get this rectified ASAP so I don't face issues when moving the service

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