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Dovid1
Aspiring Contributor
433 Views
Message 11 of 15

Re: Openreach do not have my correct post code cannot upgrade to infinity

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Ive sorted the URL and contact details sent to DavidM
Thanks
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Dovid1
Aspiring Contributor
413 Views
Message 12 of 15

Re: Openreach do not have my correct post code cannot upgrade to infinity

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Hi DavidM
Have you received the details from you requested?
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JohnC2
Moderator
Moderator
400 Views
Message 13 of 15

Re: Openreach do not have my correct post code cannot upgrade to infinity

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Hi @Dovid1 I have checked and you are in the queue and we will be in touch soon to help you with this.

 

Cheers

John

 

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Dovid1
Aspiring Contributor
393 Views
Message 14 of 15

Re: Openreach do not have my correct post code cannot upgrade to infinity

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Hi John thanks just had a call from Neil Seems things have gone from bad to worse my line is now cut off
Neil says he is handling it Fingers crossed !!
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Dovid1
Aspiring Contributor
369 Views
Message 15 of 15

Re: Openreach do not have my correct post code cannot upgrade to infinity

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Thanks to everyone who oiffered advice on this issue

It has now been satisfactorily resolved thanks to the professional help of the moderators John and  especially Neil 

I am still at a loss that something in the end that was readily resolvable has taken 4.5 years to sort out!

I suggested to Neil that the team should cascade this down to the first line BT customer service team.

Thanks again.Smiley Happy

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