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Genie
Aspiring Contributor
573 Views
Message 1 of 3

Openzone and vpn

Hi, I have account with PIA and it doesn't seem to work with bt openzone. So I was looking to see if BT provided some kind of VPN and I can see on

 

http://bt.custhelp.com/app/answers/detail/a_id/14923/~/how-do-i-download-vpn-software-for-bt-wi-fi

 

that bt does have VPN. However when I click on the link it shows nothing about VPN. It say you're connected.

 

Can someone help me with why other VPN doesn't work and how I can get BT's VPN? Maybe someone has direct link?

 

Many thanks

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2 REPLIES 2
jac_95
Guru
Guru
569 Views
Message 2 of 3

Re: Openzone and vpn

Hi Genie,

 

To download the VPN software you need to be connected to a BTWifi (ie BTWifi-x, BTWifi, BTWifi-with-fon) hotspot.

 

However you must not be logged and go straight to http://www.btwifi.com/help/security/vpn-software.jsp and download the VPN software.

 

If you are logged in to the BTWifi hotspot then you will just keep getting redirected to the "Your connected" landing page.

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Genie
Aspiring Contributor
565 Views
Message 3 of 3

Re: Openzone and vpn

I manage to download it from my phone. For some reason it takes me to the right page. However I got 2 different error so far. Currently getting error

 

"Reason 442: Failed to enable Virtual Adapter"

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