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Carlos1
Beginner
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Message 1 of 2

Option to claim BT Reward Card Unavailable

HI THERE, 

 

I AM HAVING THE SAME PROBLEM TO CLAIM MY REWARDS AS THE PAGE SHOWS IT AS UNAVAILABLE. 

CALLED THE CUSTOMER SERVICE AND THE OPERATOR WAS A VERY DECENT GUY BUT HE WASN'T VERY HELPFUL AS HE COULD CONFIRM THAT MY PACKAGE WAS ELIGIBLE FOR THE REWARD CARD AS THE PERSON ON THE CHAT TOLD ME BEFORE I MADE MY DECISION TO JOIN BT TV & BROADBAND BT HE SAID, HE COULDN'T GIVE ME A REFERENCE NUMBER AS I WAS JUST ASKING AND NOT COMPLAINING ABOUT IT.

 

PLEASE ADVISE?

 

 

YOURS THANKFULLY

 

 

CARLOS 

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1 REPLY 1
JohnC2
Moderator
Moderator
507 Views
Message 2 of 2

Re: Option to claim BT Reward Card Unavailable

Hi @Carlos1 Welcome to the forum and thanks for posting. I've moved your post to create your own thread as the previous thread was marked solved. 

 

I'm sorry that the option to claim your Reward Card is not available. Please complete This Form for the Rewards team and they will check and submit your claim for you. 

 

Cheers

John

 

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