Every day since I had BT installed at home my connection drops, sometimes lasting a few minutes others 12+ hours. The broadband light turns orange, I noticed yesterday that when the connection has dropped it seems to be resolved as soon as I receive an incoming phone call. I have also noticed that the phone line seems "crackly" whenever I am on the phone to someone. I have raised the fault with BT but am unable to call them at the moment and only recently noticed the fact that it comes back on when I receive an incoming call? Can anyone suggest what this may be?