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plus91uk
Aspiring Contributor
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Message 1 of 3

Orange Light

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I had Infinifty 2 installed today engineer came conencted HH5 all ok did a speed check was getting 45 /15 he expalined would settle in few days great

 

I get in tongiht not working orange light  no other lights on on HH5 have spoke with tech help he did a few checks said was exchange problem and i would get a call to tomorrow between 11 and 1 from the service monitoiting team 

 

Anybody know who there  are and what are the fix times like surely if an exchange problem they need an engineer to go there 

 

thanks 

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plus91uk
Aspiring Contributor
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Message 2 of 3

Re: Orange Light

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Had the phone call went through everything again did a line test then said engineer will come Thursday am to check line so fingers crossed
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plus91uk
Aspiring Contributor
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Message 3 of 3

Re: Orange Light

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Got upm today and broadbband is working not sure if i should cancel the engineer appoinement tomorrow or leave in case soemthing else goes wrong 

 

 

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