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Orbi RBK753 with BT TV - IPC 6023 error

I have BT Broadband FTTP and run the Netgear Orbi RBK753 system (aka. RBR750). I am looking to use BT TV with the system, but receive the error IPC6023 when i try to access multicast channels.

Is anyone clear on how to get BT TV working with the Orbi system?

Orbi supports, in theory, IGMP Proxying - and the option 'Support BT IGMP Proxying' is enabled. The BT TV box is direct connected over Ethernet to the Orbi, and the identical setup works with a Smart Hub 2.

Any advise would be much appreciated - especially if you have the same system and have got it working!

 

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