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mcsc1995
Aspiring Contributor
337 Views
Message 11 of 13

Re: Order Management Team - Messed up house move

Robbie

Thanks for the update to my original post (re forum rules) - didn't realise I was giving too much away!!

 

The email I received from PB looked like it was from a generic "bt_com_openworld_support@" address so I didn't think PB would see any response

 

All the best

Mark

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RobbieMac
Moderator
Moderator
331 Views
Message 12 of 13

Re: Order Management Team - Messed up house move

Hi mcsc1995,

 

No problems Smiley Very Happy

 

Did you try and send him a reply? Have a go as he should definitely get it as it was sent from his inbox.

 

Cheers

 

Robbie

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mcsc1995
Aspiring Contributor
318 Views
Message 13 of 13

Re: Order Management Team - Messed up house move

Have replied to PaddyB at the generic email address but not received a reply.

 

Infinity 2 speed getting slower, but strangely upload speed getting better.

Latest test on speedtest.net gives 38 download and 18 upload - half of the "up to 76Mbps"

Still no caller display or 1571 service.

 

Mark.

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