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Contributor
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Message 1 of 7

Ordered Bt infinity Option 2 few days back, Now the new bt infinity 2!!??

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Hey,

 

This is my first post Robot Very Happy, So yea as title says i ordered my bt infinity option 2 and unlimted phone few days back(installation on 1st may), Today i went online to track my order and i saw now there is bt infinity 2 😞 wow what a loss in matter of couple of days i missed out on double speed!!.

 

any way i can re order or get the double speed instead of paying the same amount for half the speed?

 

edit: i checked with speed checker on my property, it shows estimate download 61.5mb - upload:19mb

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Contributor
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Message 2 of 7

Re: Ordered Bt infinity Option 2 few days back, Now the new bt infinity 2!!??

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Just order the upgrade when your Infinity install has been completed.

Annie

BT Halo 2 (71Mb Down / 19Mb UP)
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Contributor
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Message 3 of 7

Re: Ordered Bt infinity Option 2 few days back, Now the new bt infinity 2!!??

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so how much is that going to set me back?

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Contributor
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Message 4 of 7

Re: Ordered Bt infinity Option 2 few days back, Now the new bt infinity 2!!??

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It is free 🙂

Annie

BT Halo 2 (71Mb Down / 19Mb UP)
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Distinguished Sage
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Message 5 of 7

Re: Ordered Bt infinity Option 2 few days back, Now the new bt infinity 2!!??

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Won't cost you anything extra. They just reset your contract to begin from the day you upgrade, so if you've only had the service a short time it's no biggie 🙂

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Contributor
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Message 6 of 7

Re: Ordered Bt infinity Option 2 few days back, Now the new bt infinity 2!!??

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Cooool now thats good news! Robot tongue, i thought i was unlucky and missed it by days lol Smiley LOL, also one last thing before i thank your last answer, is bt infinity better for gaming than virgin media?

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Distinguished Sage
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Message 7 of 7

Re: Ordered Bt infinity Option 2 few days back, Now the new bt infinity 2!!??

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There seems to be a lot less issues with bandwidth availability on Infinity than there is on Virgin.
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’
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