I have been trying to complete by BT order for a number of weeks now having been enticed by £250 cashback from Quidco and the £125 Sainsburys vouchers.
Every time I put through my order I receive the confirmation email but when I call to confirm the order it has failed at the BT end.
I have tried every combination of package to try and get the order through, but it seems the only way to complete is if it is manually done through call centre so I wont receive any cashback or vouchers.
Nobody seems to know why my order is failing each time. I have been told that I have completed the order incorrectly by one person, I've completed the order while talking to someone over the phone and also I have been told that because I am coming from Sky I have to have normal none fibre broadband first and then upgrade later, which means I can't get the incentives. No body seems to have a definitive answer.
If BT can get my order through with guaranteed £250 cashback with Quido and the £125 Sainsburys voucher they've got themselves a sale but at the moment it's not looking good.