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richard_young72
Aspiring Contributor

on ‎06-01-2021 11h40

11,118 Views
Message 1 of 10

Outlook for Android issues: "error adding recipient to message"

Hi,

Until recently, Outlook for Android was a working client.

Then suddenly, when trying to send or reply to an email, the following error happens:

"error adding recipient to message"

Tried:

1) reset app

2) remove and reinstalled app

3) full factory reset of phone

4) IMAP and SMTP settings are correct

 

Also:

5) Outlook client works fine on Windows 10. 

6) GMAIL for Android works fine (i do not want to use GMAIL)

7) no issues with username or password. 

😎 new BT Mail app not compatible (presume due to yahoo mail).

 

thanks,Richard

 

0 Ratings
9 REPLIES 9
licquorice
Distinguished Sage
Distinguished Sage

on ‎06-01-2021 11h44

11,116 Views
Message 2 of 10

Re: Outlook for Android issues: "error adding recipient to message"

If Gmail works fine, the problem is clearly with Outlook.

Try Blue Mail

0 Ratings
richard_young72
Aspiring Contributor

on ‎06-01-2021 11h51

11,114 Views
Message 3 of 10

Re: Outlook for Android issues: "error adding recipient to message"

on that basis, no one would be working with outlook?

Blue Mail seems to work ok too.
0 Ratings
licquorice
Distinguished Sage
Distinguished Sage

on ‎06-01-2021 12h23

11,101 Views
Message 4 of 10

Re: Outlook for Android issues: "error adding recipient to message"

If your mail works fine with multiple other apps, where do you think the problem must lie if not with Outlook?

Has there been a recent update to Outlook?

0 Ratings
ahah
Beginner

on ‎07-01-2021 17h05

11,025 Views
Message 5 of 10

Re: Outlook for Android issues: "error adding recipient to message"

Hi I have been having the exact same problem which started 5 days ago. I messaged microsoft and they said they are aware of this issue and will fix in the next version with no approx date. I tried removing and reinstalling and it still doesn't work. All works fine from my husbands email account, the problem is just with mins.

Maryegroom
Beginner

on ‎05-02-2021 10h05

10,394 Views
Message 6 of 10

Re: Outlook for Android issues: "error adding recipient to message"

Hi, I have had this problem for several months now,  have tried de-install/re-install etc, nothing works.  At a loss...don't want to use another email.

0 Ratings
licquorice
Distinguished Sage
Distinguished Sage

on ‎05-02-2021 13h04

10,379 Views
Message 7 of 10

Re: Outlook for Android issues: "error adding recipient to message"

Not sure what you mean by not wanting to use another email. No need to change email address just use a different app.

0 Ratings
Maryegroom
Beginner

on ‎05-02-2021 14h34

10,367 Views
Message 8 of 10

Re: Outlook for Android issues: "error adding recipient to message"

Sorry, should've said that I like Outlook...old fashioned I guess!

0 Ratings
kaboomgg
Beginner

on ‎28-09-2021 17h48

7,314 Views
Message 9 of 10

Re: Outlook for Android issues: "error adding recipient to message"

Same Issue with wife's phone. not mine ( we both have same phone Samsung Galaxy S20+ 5G.  The only thing different I can see is that an update occurred for the phone this morning. and the Email was working fine yesterday. I'm sure that something in the update happened. ~ logically.. my 3 cents 

0 Ratings
kaboomgg
Beginner

on ‎28-09-2021 17h57

7,311 Views
Message 10 of 10

Re: Outlook for Android issues: "error adding recipient to message"

Just a quick note, my phone (working) the app Version 4.2136.1 (Outlook) and Not working is version 4.2136.2

0 Ratings