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Aspiring Contributor
394 Views
Message 231 of 271

Re: P2P being throttled

Thanks for the replies. My contract was due to expire in November, but then I had to extend it in July to get BT Sport for free. I guess this new extension will be on the same terms as the previous one.

Fingers crossed it gets sorted soon!!!
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Distinguished Sage
Distinguished Sage
384 Views
Message 232 of 271

Re: P2P being throttled

You will need to contact BT to get the restrictions lifted. It won't happen automatically.

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Highlighted
Aspiring Expert
359 Views
Message 233 of 271

Re: P2P being throttled

Is p2p throttling a time of the day thing?
How does one test is throttling is in place?
Slow p2p is often the number of peers vs seeds lol
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Sage
337 Views
Message 234 of 271

Re: P2P being throttled

The throttling can vary over the course of the day depending on network load.

 

This tesst shows if throttling is in place. (Best run at peak times).

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Aspiring Contributor
298 Views
Message 235 of 271

Re: P2P being throttled

I know the title of this thread relates to P2P being throttled, but also streaming is being throttled. Just tried watching a stream, but my maximum download speed was 2.5Mbps (even though I'm paying for speeds upto 76Mbps*). As a result, the stream buffers, and pixelates to make it unwatchable. 

 

I took my laptop next door to try on my neighbours network at 6 Mbps (Sky as her ISP),  it played flawlessly!!

 

This policy   http://bt.custhelp.com/app/answers/detail/a_id/10495/~/broadband-usage-policy  claims that infinity 2 (started before 1st Feb 2013) doesn't throttle/slow down video streaming. I'm sorry, but I've just seen with my own eyes, that isn't the case! 

 

I have emailed a complaint form to BT last week, but havent had a reply yet. If a moderator could help out, it would be appreciated.

 

* I can achieve these speeds when doing a speed test at speedtest.net, it just drops as soon as I attempt streaming video!

 

Thanks

 

Galtech

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Distinguished Sage
Distinguished Sage
293 Views
Message 236 of 271

Re: P2P being throttled

When a moderator reads this they may be able to help. They are a BT UK based team and if they can help they will reply via this post.

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Moderator
Moderator
290 Views
Message 237 of 271

Re: P2P being throttled

Hi Galtech,

 

I'll be happy to check this for you. Please use the 'contact the mods' link in my forum profile under the 'about me' section to send in your details. You can find the link by clicking on my username.

Thanks

Neil

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Highlighted
Aspiring Contributor
285 Views
Message 238 of 271

Re: P2P being throttled

Many thanks Neil,
Have contacted you via your instructions .
Cheers!
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Highlighted
Contributor
258 Views
Message 239 of 271

Re: P2P being throttled

I has a similar question about sky go. Would this be affected? I seem to struggle getting decent picture quality on both iPad and Xbox. I'm on infinity 2. I was trying to watch the football last night and it was bufferering several times on the Xbox and just wouldn't focus properly on the iPad.
As mentioned a few pages up. I signed my last contract October 2012. So I'm currently on in limited not totally unlimited.
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Distinguished Sage
Distinguished Sage
250 Views
Message 240 of 271

Re: P2P being throttled

sky go is not classed as p2p so whether unlimited or totally unlimited is not the cause of your poor reception



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