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mikewenham
Beginner
1,877 Views
Message 1 of 15

P2P throttling

I have just had infinity installed today

 

The speed is around 52Mbps - which I am happy with.

 

However, i've tried downloading using uTorrent over P2P and I am very obviously being traffic managed to around 6-10Kbps.

 

If I connect to a VPN on the infinity connection the download spead increases almost imediately to several Mbps - before the VPN gets disconnected.

 

So I am certain I am being traffic managed on P2P, and I suspect strongly that there are restrictions on the use of the VPN service from BTGuard.

 

Please advise me if this is a known issue, and if I have incorrectly been put on an older broadband service with limits and traffic managment.

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14 REPLIES 14
sjtp
Guru
1,871 Views
Message 2 of 15

Re: P2P throttling

It is fairly common for it to take a few days (up to 5, usually less) for the throttling to get removed.

You can usually tell pretty easily (as you have), but there is a useful test at http://broadband.mpi-sws.org/transparency/bttest.php
mikewenham
Beginner
1,865 Views
Message 3 of 15

Re: P2P throttling

Thanks,  I will wait for an improvement with fingers crossed.

 

By the way, the online chat support person denied any traffic management was in place, emphatically.  If he'd said it might be due to a 5 day delay on change over i'd have accepted it.

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MBR123
Expert
1,853 Views
Message 4 of 15

Re: P2P throttling

You are an employee of BT and you did not know???, very odd!. Yes you do have to wait up to 5 days after your package starts for the limits to be lifted. 🙂 Check glasnost test after your 5 days are up to make sure!.

Please click on white star to the left and say thanks if I have helped you at all!. 🙂 Thank you. Some handy links Copy & Paste:-
http://bthomehub.home/
http://netalyzr.icsi.berkeley.edu/index.html
http://diagnostics.bt.com/login/?workflow=Speed
mikewenham
Beginner
1,795 Views
Message 5 of 15

Re: P2P throttling

Smiley Happy

 

I don't work in the telecoms part though, so am little more than a customer in this situation.

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yatesl
Aspiring Contributor
1,705 Views
Message 6 of 15

Re: P2P throttling

Hi Mike,

 

I signed up today, and I am having the same issues.  P2P was fine before peak times, but since then I struggle to go above 10 kb/s.  Other download speeds are fine, such as Speed Test and Chrome downloads.

 

Five days later, have you had any sucess?  I've tried speaking to technical support a few times, who can't seem to grasp that my Internet is fine - it's just P2P.   I don't want to wait 5 days, find out it's still not working, and it be too late to cancel the contract (under the short term cancel rule).

 

Regards,

Liam

Tags (1)
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Nuclear1977
Contributor
1,685 Views
Message 7 of 15

Re: P2P throttling

Hi guys, it was the same with me also, about two weeks ago I reconnected my contract from infinity 2 unlimited to totally unlimited and my p2p was restricted, one of the guys on the forums here advised me to give it up to five days which I did and sure enough on the 5th day p2p was fine and throttles lifted so I think it will be okay in both your cases too.

yatesl
Aspiring Contributor
1,679 Views
Message 8 of 15

Re: P2P throttling

Thanks Nuclear.

I find it weird that it's the same for new connections too. The gentleman on the phone said wait a few days (although he seemed to be talking about the connection in general).

I'll be sure to revisit here in 5 days, in case anyone else comes here looking for answers.
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MBR123
Expert
1,668 Views
Message 9 of 15

Re: P2P throttling

Maybe give it a good 12 days or so guys, cause alot of old as well as new customers want the new Totally Unlimited Broadband Package, so I'm sure BT are probably back logged with the same issue with many customers!. Just give it some time it will be sorted for you all. 🙂 If you are all not sure wether it has been changed or not, type in glasnost test in google search engine and run the test until it completes, it will then tell you at the end!.

Please click on white star to the left and say thanks if I have helped you at all!. 🙂 Thank you. Some handy links Copy & Paste:-
http://bthomehub.home/
http://netalyzr.icsi.berkeley.edu/index.html
http://diagnostics.bt.com/login/?workflow=Speed
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yatesl
Aspiring Contributor
1,562 Views
Message 10 of 15

Re: P2P throttling

If anyone wanted an update, tonight (24 hours later), none of my file sharing has been capped.  Still been downloading at 1MB/s+.  Not quite the 7MB/s I could get, but it's definitly not limited by BT.

 

 

Looking good to me, considering I was quoted 55.6Mb on the website.  How likely are they to lower my speeds before the week is over?  I've yet to consistantly download something above 2MB/s, let alone 8MB/s, but that's more to do with my weak wireless signal.  I'm getting some powerlines soon.

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