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Chris_R
Beginner
361 Views
Message 1 of 4

PLEASE DO NOT DELETE THIS ONE - Website issue

Just posted a message on this forum and within minutes it vanished.  Has it been moved?  If so where to?  

 

The broadband usage section of the MyBT website is currently showing the wrong dates.  The figures have been updated to show yesterday's usage but the dates still show as though this was Saturday's usage.

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3 REPLIES 3
jac_95
Guru
Guru
353 Views
Message 2 of 4

Re: PLEASE DO NOT DELETE THIS ONE - Website issue

Your message has been moved to the Bills & Packages board as the issue is to do with your MyBT and not your broadband service.

 

Link to message: http://community.bt.com/t5/Bills-Packages/Broadband-usage-on-website-not-updating-correctly/m-p/1045...

 

How to see all your messages: Click your username to go to your profile. For example by clicking Chris_R 

 

Cheers


jac_95 | BT.com Help Site | BT Service Status
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A1944
Expert
343 Views
Message 3 of 4

Re: PLEASE DO NOT DELETE THIS ONE - Website issue

Usually when the mods move a message, it can still be seen in the original place but with a link to the new one.  Unusually that didn't happen this time.

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john46
Distinguished Sage
336 Views
Message 4 of 4

Re: PLEASE DO NOT DELETE THIS ONE - Website issue

that is when the CL's move them a link is shown
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