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SeeK
Contributor
23,821 Views
Message 1 of 12

PPPoE information for Infinity

Engineer came around today and got my Infinity connection up and running and the speed is fantastic (38/1.7 Mbps), but I have a question. I don't want to use the Home Hub as I have a Linksys E3000, so what I need is the PPPoE information for my connection.

 

In the HH's settings, it just says bthomehub@btbroadband.com with no password, which I can't enter in the E3000 (it asks for a password). So I wonder, how can I set this up and where is the "correct" PPPoE information?

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11 REPLIES 11
Distinguished Sage
Distinguished Sage
23,816 Views
Message 2 of 12

Re: PPPoE information for Infinity

have you tried just using a space as the password?



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SeeK
Contributor
23,814 Views
Message 3 of 12

Re: PPPoE information for Infinity

Just did, it won't accept it. 😞 Perhaps Linksys didn't consider this scenario when they wrote the E3000's firmware. So there really is no password?

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Distinguished Sage
Distinguished Sage
23,793 Views
Message 4 of 12

Re: PPPoE information for Infinity

there is no password on the hub so anything as the password will be accepted as sign in.  My netgear is the same but it does accept a space as the password



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MikeL
Contributor
23,792 Views
Message 5 of 12

Re: PPPoE information for Infinity

Just try password as the password

Regards Mike
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daleski75
Aspiring Expert
23,775 Views
Message 6 of 12

Re: PPPoE information for Infinity

I got my Belkin router to work with PPPoA and PPPoE by using my @btinternet.com username and password so it might be worthwhile giving that a go as well.

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wedd1ng528
Aspiring Expert
23,753 Views
Message 7 of 12

Re: PPPoE information for Infinity

I did exactly the same as daleski when I set up my Vigor 2820n for Infinity (well ,I did use my own username and password - not daleski's!) and it works just fine.

 

wedding

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SeeK
Contributor
23,736 Views
Message 8 of 12

Re: PPPoE information for Infinity

Alright chaps, I'll give my @btinternet.com details a try tomorrow. I'll let you know how it goes. Cheers!

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SeeK
Contributor
23,708 Views
Message 9 of 12

Re: PPPoE information for Infinity

Just an update: Using my @btinternet.com username and password works just fine. Thanks! 🙂

Starman
Aspiring Expert
23,593 Views
Message 10 of 12

Re: PPPoE information for Infinity

Thanks guys - just the infomation I was looking for. Now I know I can use my Billion 7800N once my Infinity is installed as I really prefer not to use the HH 🙂

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BT Infinity (EASTF) 58.93/15.94 Mbps [IP Profile: 60.8/20 Mbps] using Openreach Modem & Billion BiPAC 7800N

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