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Bytheway
Contributor

on ‎18-11-2019 10h56

3,657 Views
Message 1 of 26

PPPoe for ps4 console

Hello I just bought bt broadband with hub6 on a copper conection I can get ip6, ipv4 ok. What I want to do is connect a ps4 pro with PPPoe connection. When I'm trying to connect to ps4 I cant get a connection on pppoe I can with a normal connection,  but I want to use pppoe I have entered correct username and password but it doesn't connect. 

BT our using a PPPOA instead of using pppoe the PS4 only has pppoe is there any way to connect on pppoe with bt.

I have tried connecting up a netgear xr500 gaming router from the hub also with the ps4 still not connecting is there anyone who knows how this can be done without spending millions ??

 

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25 REPLIES 25
licquorice
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on ‎18-11-2019 11h45

3,644 Views
Message 2 of 26

Re: PPPoe for ps4 console

How are you actually trying to connect things together? The hub can't be used as a pure modem and will already be handling the PPPoE session.

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Bytheway
Contributor

on ‎18-11-2019 12h07

3,635 Views
Message 3 of 26

Re: PPPoe for ps4 console

I'm using the hub 6 to ps4 I was wondering why it cant connect on pppoe singularly through pppoe.

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licquorice
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on ‎18-11-2019 12h16

3,626 Views
Message 4 of 26

Re: PPPoe for ps4 console

But you are connecting via a LAN, you don't need a PPP session, that is handled by the router to the BT BRAS on the WAN. You would only need the PS4 to handle the PPP session if you were connecting to a standalone modem rather than a modem/router.

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gg30340
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‎18-11-2019 12h30 - edited ‎18-11-2019 12h30

3,621 Views
Message 5 of 26

Re: PPPoe for ps4 console

Have you transferred from ADSL (Normal) broadband to VDSL (Fibre) broadband ?

If you have it may be possible that you are still on the ADSL broadband. In order to check can you go to hub manager then advanced then technical log and post the stats. http://bthomehub.home/ including the "modulation" which should show G993.2

 

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licquorice
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on ‎18-11-2019 12h43

3,612 Views
Message 6 of 26

Re: PPPoe for ps4 console

But the PS4 won't be dealing with the PPP session in either case, the hub will be.

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Bytheway
Contributor

on ‎18-11-2019 12h45

3,610 Views
Message 7 of 26

Re: PPPoe for ps4 console

I'm on standard broadband if the option is to connect to pppoe only on ps4 why does it not connect do I need a modem or something I want to test pppoe out on ps4 for the experience. 

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licquorice
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on ‎18-11-2019 12h49

3,607 Views
Message 8 of 26

Re: PPPoe for ps4 console

(a) The PS 4 connected to a BT hub doesn't require a PPP session.

(b) A PS4 connected to a modem on standard broadband will need to use PPPoA

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Bytheway
Contributor

on ‎18-11-2019 12h55

3,602 Views
Message 9 of 26

Re: PPPoe for ps4 console

I own a netgear xr500 router can you recommend a modem to run with the PPPOE on with ps4.

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licquorice
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on ‎18-11-2019 12h58

3,598 Views
Message 10 of 26

Re: PPPoe for ps4 console

Read point (b) above and gg30340's reply

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