Hi @zbytes,
I'm sorry you haven't received it yet or had a recent update. We can look into it for you to find out what's happening. You can reach us by clicking on my username and then on contact the mods. It will take us a few days to pick it up.
Thanks
DanielS
Hi, sorry for the late response. I had received an email from ticket support asking me to wait a few more days for my £100 MasterCard so I thought I'd do that before bothering any of the mods.
It still hasn't turned up so I'll take up your advice.
Many thanks
@zbytes Sorry about the delay with your card, I can see you details are in our email queue now and we'll be happy to chase that up for you.