PS4 Users Infinity 3/4 FTTP

[SimonN]

Hi All,
Reading here, and elsewhere, it seems some suffer compatibility issues that can render psn access useless.
As is always the way on the Internet, it's hard to find a good news tale - only bad.
I'm pending my infinity 3 install and I'm hoping that will be the end of my connectivity issues forever.
Except I read stories of hh5 simply not working with ps4/psn.
Could someone confirm that 'it just works?'
Failing that, I'm confused over possible fixes. It's been so long to get to this point that id happily buy a new router if it solved the (potentially non existent) problem.
The new hh5 doesn't have a separate modem if I understand correctly. That's not a common thing.
Could someone point me to a possible purchase should there be a problem? Do I need a separate modem with FTTP/infinity 3?

[MarkG33]

Hi @SimonN
The only version of the HH5 that has a 'compatibility' issue is the HH5A if you get a HH5B you'll be golden.

What you must be referring to is the 'IP fragmentation' message the PS4 displays in the internet connection test.

I have a PS4 connected up to my HH5A and I do get this message but it had no ill effects on my ability to play online games and anything else I wanted.

No lag etc etc...It does indeed just work for me anyway. 😛

The HH5 has a red WAN port.

An engineer who'll do your install will bring a modem with him. So in terms of that you'll be fine. 🙂

When the external modem is connected to the HH5 it'll simply just 'disable' the internal one.

Mark.

[JTG6]

I have the HH5 (type B) with FTTP (300 down, 30 up) and have no issues whatsoever connecting to PSN.

Hope everything goes smoothly for you.

[SimonN]

Thanks Both. I'm crossing everything in anticipation.
Roll on 17th.
There do seem to be issues for some. That's why I was looking for some good news stories. 🙂
Time for a bit of balance for visitors to this forum I think.
I'll be honest, reading what I had read here: if I had other options (I don't) I don't think I would have gone for BT.

[JTG6]

You could say that about any provider really.

I've been with BT for a while as I was lucky enough to be on the FTTP trials back in 2003. The only major problem I had was Christmas a couple of years ago when the broadband servicve went down and they weren't quite sure what the problem was. Took them a while to fix it, but fix it they did.

People generally don't come onto forums to praise companies 😉