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Klr
Contributor
2,199 Views
Message 1 of 6

Pac code

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How do i request this ?
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5 REPLIES 5
PaddyB
Moderator
Moderator
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Message 2 of 6

Re: Pac code

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Hi @Klr,

 

If you take a look at - How do I get a PAC?, you can call BT on 0800 800 150, to request your PAC codes.

 

Thanks

 

PaddyB

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Klr
Contributor
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Message 3 of 6

Re: Pac code

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No i am not ringing ... I would of done that in first place. I am not ringing up to get through some Indian call centre who have not a clue what they talking about then decide to hang up on you no!! You have people on here who can look in to account etc make changes etc. And don't put solved when it's blaintly not !!!
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Klr
Contributor
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Message 4 of 6

Re: Pac code

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Can i not request through chat ?
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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 5 of 6

Re: Pac code

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@Klr wrote:
Can i not request through chat ?

Try the Mobile Chat Team

 

They may not be able to help, as any cancellations have to be made by phone, so they can do security checks, and keep a recording of the conversation in case there is a dispute as chat conversations cannot do that.

Klr
Contributor
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Message 6 of 6

Re: Pac code

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Keith by the way i spoke to lovely woman on chat who was able to generate my Pac code. I think this is new solution rather than ringing
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