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davesea24
Beginner
378 Views
Message 1 of 4

Parental Control Blocks

just had BT Infinity installed and opted for parental controls. Even on lightest setting it stopped me from accessing sites like e-bay, amazon, cotton traders - I turned off trusteer and cheecked ips was auto selection but no change.  I have now de-activated parental controls entirely and have received e-mail confirmation of this from BT, but the control is still working. I've cleared caches on both firefox and chrome (the two browsers I use) and restarted my computer (a HP laptop with  MS 8 ). This worries me because I don't see its a problem at my end.  I've tried phoning the help line but it was always busy. anyone know what to do please?

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3 REPLIES 3
soofy
Beginner
346 Views
Message 2 of 4

Re: Parental Control Blocks

I have the exact same problem

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CaptainScarlet
Contributor
305 Views
Message 3 of 4

Re: Parental Control Blocks

And me.

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hippey
Expert
301 Views
Message 4 of 4

Re: Parental Control Blocks

Have you restarted the hub?
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