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TonyWall
Aspiring Contributor
529 Views
Message 1 of 5

Parental Controls

I need your help regarding this message on my BT account : Parental Controls is being activated on your account and will be available in the next 24 hours. Please log in again later to manage your account. Nothing has changed for the last few days !!
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4 REPLIES 4
NeilO
Moderator
Moderator
498 Views
Message 2 of 5

Re: Parental Controls

@TonyWall Sorry about that, you'll need to report a fault to our Technical Help team and they'll be able to get this investigated further.

 

Post back to let me know how you get on.

 

Cheers

Neil

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TonyWall
Aspiring Contributor
481 Views
Message 3 of 5

Re: Parental Controls

Well conacted the surport team , who told me to wate another 24 hours and all should be ok, thay will even call me to check!

 

2 Days later still the same, and still wating for the promesed call back, Disaponting.  Time to try and contact them agane.

Tags (1)
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NeilO
Moderator
Moderator
476 Views
Message 4 of 5

Re: Parental Controls

@TonyWall That's not good at all, sorry about that, Try the help desk again but if you need any further assistance with this please use the contact the mods link to send us over your details.  You'll find the link by clicking on my username.

 

I'd recommend you try the help desk first as the mod team are quite busy at the moment and there would be a delay in us responding.

 

Cheers

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LarryBrown
Beginner
443 Views
Message 5 of 5

Re: Parental Controls

Try again to contact the BT account customer service or assistance team as to resolve this concern of yours. Don't worry they will provide further assistance as to resolve your concern. 

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