I have been led to believe that yesterday the broadband I had orderd would be active, its not! I odered my phone line on the first of March and it was installed last week (three months later). I have always been a cable customer and I sort of expected shody services from BT but this is shocking! When I orderd cable in my previous address it took 1 day for the equipement to arrive and guess what? it worked as soon as I connected it.... as soon as I can I will be swapping back to cable! In the meantime has anyone got any suggestions as to how I can get my broadband working? I have called BT and they just say the error will be resolved in 24hrs. Heard that one before...took 3 months. Please help if you can!
I'm sorry for the delay connecting your broadband service. Have you spoken with anyone since you posted this? If you're still having problems drop a reply back on this thread and I'll give you steps you can take to come through to us here and we'll help get you sorted.