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adrian150480
Beginner
506 Views
Message 1 of 6

Perfect bandwidth excellent pings but terrible online gaming

Hi Guys!,

 


I'm on Bt infinity 2

 

getting about 60 mb downstream and 10 mb upstream. perfect pings of around 12-18 on pingtest. Standard Bt infinity 3 router with wired connection to the xbox.

 

The past Week my online gaming has gone down the pan on xbox live to near enough unuasable. It was near enough perfect before that. I have been with them for about 2 months.

 

Any of you lot have any ideas?

 

Many thanks in advanced!

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5 REPLIES 5
adrian150480
Beginner
498 Views
Message 2 of 6

Re: Perfect bandwidth excellent pings but terrible online gaming

Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\Windows\System32>tracert bbc.co.uk

Tracing route to bbc.co.uk [212.58.253.67]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms BThomehub.home [192.168.1.254]
2 5 ms 4 ms 5 ms 217.32.140.68
3 5 ms 5 ms 4 ms 217.32.140.30
4 5 ms 5 ms 5 ms 213.120.161.10
5 5 ms 5 ms 5 ms 31.55.164.45
6 6 ms 5 ms 5 ms 31.55.164.107
7 5 ms 5 ms 6 ms acc1-10GigE-0-7-0-6.bm.21cn-ipp.bt.net [109.159.
248.86]
8 14 ms 15 ms 14 ms core2-te0-15-0-15.ilford.ukcore.bt.net [109.159.
248.36]
9 10 ms 10 ms 9 ms peer2-xe3-0-1.telehouse.ukcore.bt.net [109.159.2
54.235]
10 12 ms 14 ms 12 ms 194.74.65.42
11 * * * Request timed out.
12 23 ms 11 ms 13 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
13 11 ms 11 ms 12 ms 132.185.255.156
14 12 ms 12 ms 12 ms www-vip.cwwtf.bbc.co.uk [212.58.253.67]

Trace complete.

C:\Windows\System32>
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McNugget
Aspiring Expert
482 Views
Message 3 of 6

Re: Perfect bandwidth excellent pings but terrible online gaming

Hi what game are you trying to play, im having issues too, see my thread

http://community.bt.com/t5/BT-Infinity/Why-is-gaming-terrible-for-me/td-p/917652/page/2
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john46
Distinguished Sage
480 Views
Message 4 of 6

Re: Perfect bandwidth excellent pings but terrible online gaming

there is nothing wrong with the trace route are you using a wired or wireless connection to your hub from your xbox
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McNugget
Aspiring Expert
474 Views
Message 5 of 6

Re: Perfect bandwidth excellent pings but terrible online gaming

Hes using a wired connection
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adrian150480
Beginner
437 Views
Message 6 of 6

Re: Perfect bandwidth excellent pings but terrible online gaming

its actually ssf4 ae2012 (streetfighter 4)

 

Was perfect then the past week really bad. If i swop over to my brother adsl its fine. I see your having the same problems as me. I called bt and they just said it was all fine and to call a premium rate number for further support and if it was there fault they would refund me but I dont want to take this chance.

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