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Newbie
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Message 1 of 6

Phone interrupts broadband connection

I have noticed recently that when the phone is answered I loose my broadband connection.The blue power light turns orange and flashes and the hub light status broadband light is also flashing.any ideas why this is happening?.

 

gpm03

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Distinguished Sage
Distinguished Sage
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Message 2 of 6

Re: Phone interrupts broadband connection

Can you please connect things up as shown below, and see if you still get disconnections?

 

Testing from "test" socket

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Distinguished Sage
Distinguished Sage
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Message 3 of 6

Re: Phone interrupts broadband connection

welcome to the forum

 

it is possible these are symptoms of a high resistence fault on your line - does the problem still happen if you use a new filter and conenct to test socket?



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Distinguished Sage
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Message 4 of 6

Re: Phone interrupts broadband connection

which hub are you using?
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Newbie
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Message 5 of 6

Re: Phone interrupts broadband connection

Many thanks.Have replaced line filter,everything seams to be working fine

 

gpm03

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Distinguished Sage
Distinguished Sage
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Message 6 of 6

Re: Phone interrupts broadband connection

filters don't last forever but just keep checking just in case - if happens again then repost



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