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Tokugawa
Beginner
243 Views
Message 1 of 2

Phone not working

Hi,

 

i cannot not make or receive phone calls. Anytime I call my home number I am told that the person you are trying to call is on the phone, even when I'm not! There is also no dial tone either. 

 

i have checked that the phone line is properly placed and the bt home hub shows blue lights for everything. I have no problems using my broadband and wireless connection either. 

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1 REPLY 1
Keith_Beddoe
Distinguished Sage
Distinguished Sage
241 Views
Message 2 of 2

Re: Phone not working

Have you followed the instructions on this page?

http://bt.custhelp.com/app/answers/detail/a_id/9812/c/345,353

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