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Expert
167 Views
Message 1 of 4

Phone usage

Whilst going onto the main site I had trouble viewing my phone usage.  Any ideas as to why?

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3 REPLIES 3
Recognised Expert
159 Views
Message 2 of 4

Re: Phone usage

See my post,   https://community.bt.com/t5/Bills-Packages/UAP/td-p/1295911

I cannot see my usage amongst other things.

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Aspiring Contributor
126 Views
Message 3 of 4

Re: Phone usage

Does the "48 hours", required for BT to update recent phone usage, exclude weekends? I'm waiting to check a call made 50 hours ago (on a Saturday)

 

Why does it have to take so long?.

 

 

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Distinguished Sage
122 Views
Message 4 of 4

Re: Phone usage

the site has been in a maintenance period that may be the reason
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