Lurgy163
Beginner
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Message 1 of 32

Pinterest

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Anyone else having problems with BT smart hub not loading Pinterest.com ?

 

Have tired different browsers and works fine on my phone over 4G connection.

 

Either wont load or load except pictures are blank or just coloured panels

 

Any ideas on a fix ? must be BT smart hub blocking it for some reason ?

 

T

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XRaySpeX
Recognised Expert
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Message 2 of 32

Re: Pinterest

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Such problems are often DNS issues. Can you change yours?

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Lurgy163
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Message 3 of 32

Re: Pinterest

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I would. But I dont know how. Tried contacting BT support but havent got very far

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Keith_Beddoe
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Message 4 of 32

Re: Pinterest

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Just restart the home hub.

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Lurgy163
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Message 5 of 32

Re: Pinterest

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tried that a few times

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Liam_
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Message 6 of 32

Re: Pinterest

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If it's a Windows machine change the DNS servers in the Network Connection Properties.  See image.

 

Change DNS.png

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Keith_Beddoe
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Message 7 of 32

Re: Pinterest

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@Lurgy163 wrote:

tried that a few times


You will need to flush any locally cached DNS results.

 

If its a Windows computer you are using, then type this at the address prompt

 

ipconfig /flushdns   (there is a space after ipconfig)

 

Windows does tend to cache old invalid DNS records, so that should clear them.

 

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Lurgy163
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Message 8 of 32

Re: Pinterest

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I a mac user but I have found the dns settings and cleared out. restarted hub and browser. Still no result ??

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Liam_
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Message 9 of 32

Re: Pinterest

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Looks like you might have to try changing the DNS servers after all.  Search Google for  change dns servers on MAC

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Keith_Beddoe
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Message 10 of 32

Re: Pinterest

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Is that the only site affected?

 

What message do you see when you try to access the site?

 

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