Private message me your telephone number and i'll take a look.
Would you mind checking your phone line for noise again, when the picture breaks up?
Dial 17070 and select option 2, there should be no noise between the announcements.
Hi, thanks for the PM. I have created a case for you and will be in contact. Having had a look at your line, i can definately see packet loss which would explain pixialtion. I will be in contact with you.
Hi, i have detected a bridge tap which is causing downstream issues. I will be in contact to arrange engineer.