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Aspiring Contributor
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Message 21 of 24

Re: Pixelation and break-up of internet channels

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 I'm on a Home Hub 5 and BT Infinity, with speeds of around 65Mb/s, and I get pixellation on the internet channels at certain times of the day - plus clicking the 'i' button on a programme gets the buffering graphic for a short space of time. It seems to be from around 5:00pm onwards on a Friday - it's working fine today, (Saturday). Is anyone aware of any network issues, e.g. congestion, that could cause this?

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Beginner
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Message 22 of 24

Re: Pixelation and break-up of internet channels

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Hi, I am looking for some help, for the past 3 months I have had an issue with my BT youveiw box pixelating when watch BT sports live. I have contacted BT on numerous occasions to no avail. Most recently they have sent out an upto date BT youveiw box however the problem has not been resolved. Please could someone help I am getting increasingly frustrated.

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Newbie
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Message 23 of 24

Re: Pixelation and break-up of internet channels

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Hi Sean,
We hadn't installed today. We have had picture breakup and pixel Latin on the BBC News.
Richard
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Beginner
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Message 24 of 24

Re: Pixelation and break-up of internet channels

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I had the same on certain channels retuned my channels and changed my preferred location from Southampton to south-east and it cured the problem can only assume that the ariel signal was not as strong at Southampton ??

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