I have just placed an order to move from Plusnet fibre to BT fibre. I read somewhere that the BT router does not need a modem in which case I am concerned that the connections will be different and I end up being without broadband or is it just a case of switching routers?
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BT will send either a home hub 5, or home hub 6 which does not need the extra modem, however I would not dispose of the modem, as you may need it at a later date.
Both BT home hubs plug directly into the phone socket, via a microfilter (if you do not already have a filtered master socket)
Thanks. At the risk of appearing stupid can I also ask for more of your help? When the engineer fitted the modem for Plusnet the socket he fitted a socket which has a different fitting from a standard phone socket. Will this be a problem and Can I easily switch the socket myself? I am not sure if I have a filtered master socket. How will I tell? Thanks
Agian I am a novice so can I ask will the connection from BT router fit the present connection fro the Open Reach Modem? I am trying to mak sure I have everything I need when The BT router arrives. Thanks
Which one of these matches your master phone socket?
or or or
If its one of the first two, then you need to plug a microfilter into the socket, they come free with the home hub.
If it has a double socket like the other two, then the lead from the home hub will plug straight into the small socket.
Either way, it simply plugs in the same place as the Openreach modem does at the moment.
Thanks very much. I am much happier and more confident. Really appreciate you taking the trouble.
Please return here if you have any issues with your new BT Connection, as there is usually plenty of people to help.