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JonathanGough
Beginner
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Message 1 of 4

Poor Connection on Android tablets to HH5

Hello recently I've been experiencing problems with my HH5, most of the android devices in my house struggle to keep connected to the hub so loose there internet connectivity. Laptops are perfectly fine on wireless and so are Apple devices but only seems to be a problem with Android. All android devices will stay connected but not recieve any data so you have to turn off its wireless. Any help would be Much appreciated 

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3 REPLIES 3
ray_dorset
Distinguished Guru
307 Views
Message 2 of 4

Re: Poor Connection on Android tablets to HH5

Try turning off smart setup on the homehub

It's in Advanced Settings/Home Network/Smart setup

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JonathanGough
Beginner
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Message 3 of 4

Re: Poor Connection on Android tablets to HH5

Nope that didnt work, anything else it could be?

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imjolly
Distinguished Sage
Distinguished Sage
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Message 4 of 4

Re: Poor Connection on Android tablets to HH5

did you try turning off smart wireless then rename the ssid for the 5ghz with say adding a 5 then give them manual channels and see if that helps.  can your android devices conenct to 5ghz wireless or just 2.4ghz



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