I have very recently moved from Virgin to BT Quad package. My mobile Galaxy s6 edge had fabulous reception in the house with Virgin. I checked BT's coverage checker before moving and it stated very good + it has 4G extra speed coloured yellow on their map. I am wondering why I have now moved.
My reception in the house has mostly read 0 for the past week. My family members still on virgin and EE get signal and can't even call me from another room. Even a BT chap from India failed to connect with me when testing. My HTC is set to to Network mode LTE/3G/2G (auto connect). Chap in India suggested changing the mode to 3G only but that has made little difference. I also found this problem in other good reception areas. The phone keeps dropping the BT connection and I have to reconnect to the Network operator each time. Emergency Calls only keeps appearing on the screen. I do not think it is the SIM card. Intermittantly it will work in certain places like work.
Any thoughts on how to solve?
as BT are using the EE network then if you can get a good EE signal then BT mobile should work have you tried the BT sim in the EE phone and see if there is a signal - from other posts BT sim should work in EE phone
I too recently moved to BT hoping coverage would be better but alas it is not. It is poor with EE as well. I can ring out from indoors using the SmartTalk app but cannot receive calls or messages unless using imessage. I have to go down the garden for a signal. This is not the only area that is poor I have found. I also have trouble at relatives houses near Tavistock. Very disappointing.