My broadband speed – with BT (btconnect.com) – has never been better than 1.9 Mbps. More typical is today’s figure of 1.4 Mbps download / 342 kbps upload. I put this down to distance from the exchange.
However, I recently learnt that two neighbours were getting speeds in excess of 5 Mbps. And another neighbour recently contacted this forum regarding poor broadband speed. The upshot was that one of the moderators took up the case, an engineer called, made a few changes and, hey presto, speed up from 1 Mbps or so to no less than 6.5 Mbps!
As I am at a similar distance from the exchange, I’m wondering whether a similar improvment can be achieved for me.
My router is a Draytek Vigor 2800VG
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I assume that your neighbours did not take note of what was done? if not then perhaps with their agreement you coudl also give the mods a note of their name and number incase the mods can still see the case notes.
I have neighbours here in the same psoition but they are with Sky (albeit still BT line) and can't get Sky to do anything despite it being a simple fix for them (swapping a length of cable they are on to another that is already in place).