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Distinguished Sage
Distinguished Sage
371 Views
Message 31 of 46

Re: Poor connection AND alot of dropping of connection

contact the mods as you have tried everything you can

contact mods

 



can take up to 3 working days for mods to contact you




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Wolfy
Aspiring Contributor
345 Views
Message 32 of 46

Re: Poor connection AND alot of dropping of connection

Ok it seems the mods have changed my settings things seem fine now anything eles thats looking like it needs attention?

 

ADSL Line Status

Connection information
Line state:
Connected
Connection time:
1 day, 06:53:58
Downstream:
5,334 Kbps
Upstream:
896 Kbps

  ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.3 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
4.4 dB / 6.0 dB
Line attenuation (Down/Up):
49.0 dB / 29.2 dB
Output power (Down/Up):
0.0 dBm / 12.8 dBm
FEC Events (Down/Up):
80970 / 571
CRC Events (Down/Up):
404 / 32
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
2703 / 16
Error Seconds (Local/Remote):
0 / 26
0 Ratings
Distinguished Sage
Distinguished Sage
317 Views
Message 33 of 46

Re: Poor connection AND alot of dropping of connection

now interleaved with higher noise margin which should reduce the crc/hec errors and help the throughput at night.  just keep a watch on noise margin especially at night and see how low it drops



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Wolfy
Aspiring Contributor
298 Views
Message 34 of 46

Re: Poor connection AND alot of dropping of connection

Got up this morning to find no internet and the hub stats reading this, what on earth is going on and why is the hub being stupid it took me an hour just to get it to go back to normal stats in the end i just reset the thing, and i realise its not the best thing to do as it loses all its stats and stuff for you to look at

 

ADSL Line Status

Connection information
Line state:
Connected
Connection time:
0 day, 00:54:22
Downstream:
5,259 Kbps
Upstream:
910 Kbps

  ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.3 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
8,000.0 dB / 0.0 dB
Line attenuation (Down/Up):
-1.9 dB / 5.5 dB
Output power (Down/Up):
50.5 dBm / 29.6 dBm
FEC Events (Down/Up):
1361184 / 75
CRC Events (Down/Up):
150041 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
1789385 / 0
Error Seconds (Local/Remote):
0 / 0
0 Ratings
Wolfy
Aspiring Contributor
297 Views
Message 35 of 46

Re: Poor connection AND alot of dropping of connection

After reset,

ADSL Line Status

Connection information
Line state:
Connected
Connection time:
0 day, 00:04:56
Downstream:
5,155 Kbps
Upstream:
969 Kbps

  ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.3 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
6.0 dB / 6.3 dB
Line attenuation (Down/Up):
50.0 dB / 29.3 dB
Output power (Down/Up):
0.0 dBm / 12.8 dBm
FEC Events (Down/Up):
17551 / 41
CRC Events (Down/Up):
177 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
1379 / 0
Error Seconds (Local/Remote):
0 / 0
0 Ratings
Distinguished Sage
Distinguished Sage
292 Views
Message 36 of 46

Re: Poor connection AND alot of dropping of connection

second set of stats look ok but no idea how you managed to get stats like that



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0 Ratings
Wolfy
Aspiring Contributor
278 Views
Message 37 of 46

Re: Poor connection AND alot of dropping of connection

ok internet as been fine all day now its got to evening its gone slow and i dont just mean slow im do mean unusable slow and im getting alot of HEC errors

 

ADSL Line Status

Connection information
Line state:
Connected
Connection time:
0 day, 15:25:32
Downstream:
5,027 Kbps
Upstream:
929 Kbps

  ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.3 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
6.3 dB / 5.6 dB
Line attenuation (Down/Up):
50.5 dB / 29.5 dB
Output power (Down/Up):
0.0 dBm / 12.6 dBm
FEC Events (Down/Up):
2762535 / 1955
CRC Events (Down/Up):
36036 / 58
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
774987 / 31
Error Seconds (Local/Remote):
0 / 53
0 Ratings
Distinguished Sage
Distinguished Sage
273 Views
Message 38 of 46

Re: Poor connection AND alot of dropping of connection

As you say lots of hec and crc errors. Can you run btspeedtest to see what it shows as throughput and post results


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0 Ratings
Wolfy
Aspiring Contributor
268 Views
Message 39 of 46

Re: Poor connection AND alot of dropping of connection

bt speedtest itself wont match my details so i did a wholsale one it says speed is fine but im getting slow load times and it does seem to be fluctuating alot online games is not happening at all

 

 
FAQ

Results Image not loaded

 


1. Best Effort Test: -provides background information.

 Download  Speed
 4.43 Mbps
  
0 Mbps4 Mbps Max Achievable Speed
 Download speedachieved during the test was - 4.43 Mbps  For your connection, the acceptable range of speeds is 1.2 Mbps-4 Mbps.  IP Profile for your line is - 4.43 Mbps

2. Upstream Test: -provides background information.

 Upload Speed
 0.73 Mbps
  
0 Mbps0.83 Mbps Max Achievable Speed
Upload speed achieved during the test was - 0.73Mbps  Additional Information:  Upstream Rate IP profile on your line is - 0.83 Mbps
0 Ratings
Distinguished Sage
Distinguished Sage
247 Views
Message 40 of 46

Re: Poor connection AND alot of dropping of connection

Btspeedtester looks ok. But the errors are very high are you still in test socket? Is quiet line test ok? Looks like back to mods especially after the -1.9db attenuation and 8000 noise margin


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0 Ratings