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calsy176
Aspiring Contributor
636 Views
Message 1 of 15

Poor speed after Infinity Upgrade

Hello, after upgrading to the 80/20 infinity option, my activation date has passed and it has been activated however i am only getting speeds of Down:27Mb/s Up:3Mb/s and ping:107 why is this? my previous infinity speeds were a constant 37/8, have tried reseting hub but nothing changed.

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14 REPLIES 14
MeanMint
Aspiring Expert
632 Views
Message 2 of 15

Re: Poor speed after Infinity Upgrade

What about the Open Reach Modem, have you reset that.

http://meanmint.spaces.live.com/
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calsy176
Aspiring Contributor
625 Views
Message 3 of 15

Re: Poor speed after Infinity Upgrade

yes, both reset and nothing changed.

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calsy176
Aspiring Contributor
598 Views
Message 4 of 15

Re: Poor speed after Infinity Upgrade

oh and the bt engineer said line capacity of 144mb/s

MeanMint
Aspiring Expert
591 Views
Message 5 of 15

Re: Poor speed after Infinity Upgrade

Wired or wireless connection.

http://meanmint.spaces.live.com/
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calsy176
Aspiring Contributor
581 Views
Message 6 of 15

Re: Poor speed after Infinity Upgrade

i have tried both, both around same speed

 

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Webby
Distinguished Sage
579 Views
Message 7 of 15

Re: Poor speed after Infinity Upgrade

What's your IP profile on www.speedtester.bt.com?
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calsy176
Aspiring Contributor
562 Views
Message 8 of 15

Re: Poor speed after Infinity Upgrade

where does it day that, i dont know what it is

 

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Webby
Distinguished Sage
553 Views
Message 9 of 15

Re: Poor speed after Infinity Upgrade

Run the FTTC and ADSL speedtest

It gives you your IP profile.
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’
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calsy176
Aspiring Contributor
540 Views
Message 10 of 15

Re: Poor speed after Infinity Upgrade

77.43 Mbps there you go 🙂

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